Exchange & Return Policy
At LIVAAN, your satisfaction matters to us. If something isn’t right, we’re here to make it easy.
Easy Exchange Policy
We offer easy exchanges within 7 days of receiving your order.
Items must:
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Be unused and unwashed
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Have original tags attached
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Be in original packaging
Customers can exchange for:
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Size change
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Different available products
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Store credit (if preferred)
Return Policy
Returns are accepted within 7 days of delivery under the following conditions:
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Product must be unused and in original condition
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Sale or discounted items may not be eligible for return (unless damaged or an incorrect item received)
Refund options:
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Store credit
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Bank transfer (processing may take 5–7 working days after approval)
Damaged or Incorrect Items
If you receive a damaged or wrong item, please contact us within 48 hours with pictures, and we will resolve the issue immediately.
How to Request Exchange/Return
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Contact us via WhatsApp/Email with your order number.
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Our team will guide you through the process.
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Once approved, the item will be collected or sent back as instructed.
